At madTrackers we value your privacy and take the protection of your personal data seriously. This policy explains what data we collect, how we use it and what rights you have over your information.
1. What information do we collect?
We may collect the following information:
- Contact data: name, email address, shipping address, phone number (when you enter them in forms or when making a purchase).
- Purchase data: order history, payment method (without storing card data directly).
- Technical data: IP, browser type, operating system, country of origin (used for analytics).
- Communications: any message you send us via contact form, email or social media.
2. How do we use your data?
We use your data only for what is necessary, such as:
- Process orders and shipments.
- Answer your questions or requests.
- Send you important updates (such as stock changes, problems with your order or warranty alerts).
- Improve our website (through tools like Google Analytics).
- Comply with legal or tax requirements.
3. Do we share your information with third parties?
Only in these cases:
- Secure payment gateways (like PayPal or Stripe).
- Shipping companies to deliver your order.
- Analytics services like Google Analytics.
- Legal obligations: if required by a competent authority.
We never sell, rent or share your information with third parties for advertising purposes.
4. How long do we keep your information?
- We keep your data while you have an active account, there is a pending order or a current warranty.
- We may retain some accounting data due to legal requirements (e.g.: receipts, invoices).
5. Cookies
We use cookies to improve your browsing experience. You can disable them in your browser settings, but some functions may not work properly.
6. Your rights
You have the right to:
- Know what data we have about you.
- Request a copy of your data.
- Correct or delete your information.
- Withdraw your consent at any time.
Just write to us at [email protected] and we will help you.
7. Changes to this policy
We may update this policy to reflect changes in our services or legal requirements. If it is an important change, we will notify you by email or on our site.
8. Contact
Have questions?
You can write to us at [email protected] or through our official social media.